REACH - A Podcast for Executive Assistants

Temp Glory Story: How One EA Turned a Contract Role into a Career Opportunity

In this episode, Brandon Bailey, Executive Assistant to the SVP of People of Postmates, shares his temp glory story! Prior to joining Postmates, Brandon made the conscious choice to contract for a few years, while doing some simultaneous soul-searching. Through his commitment to adding value and treating every open door as an opportunity, Brandon was able to successfully convert one of his contract positions into a meaningful and lucrative full-time role. In this episode, he shares how he did it. Spoiler alert: it has to do with knowing yourself and staying true to who you are! We hope Brandon’s story will inspire you to view your current temp position differently or encourage you to give temping a shot where you otherwise might not have.

From Ticketfly to Eventbrite: What It’s Like to Go Through an Acquisition (Or Two!)

In this episode, Melissa Silva shares her story of supporting Andrew Dreskin, the CEO of Ticketfly, through two acquisitions! Melissa gives REACH listeners a peek behind the curtain as to what it’s like to support someone through such intense periods of change and how she adjusted from being the sole admin in a scrappy startup to part of a broader admin team at Pandora and later, Eventbrite. If you’re wondering what it’s like to transition from a small startup to an established organization, or how your role might evolve if your company is acquired – or you’re just looking for an excuse to laugh out loud for a half-hour, this episode is for you!

The Role an Executive Assistant Plays in a Crisis

As Executive Assistants, being prepared for any situation, whether it’s a minor crisis like a missed connection or something much harrier, is essential to your craft. We did a podcast swap! In this episode, Jeremy Burrows, Executive Assistant to the CEO of Capacity and host of The Leader Assistant Podcast, discusses the role an Executive Assistant plays in a crisis whether it be a PR crisis, a global pandemic, or whatever else gets tossed your way. Drawing on his years of experience as an Executive Assistant, Jeremy explains how he remains steady in a crisis and how his role has evolved in the midst of recent historical events, as well as his tips for creating a safe space for his executive to vent and ultimately thrive. To hear more of Jeremy and Jessica in conversation, check out Jessica’s interview on Jeremy’s podcast.

Board Relations: The Invaluable Skill Every EA Needs in Their Toolkit

We can’t tell you how many times a client of ours comes to us looking for an Executive Assistant with board relations experience under their belt. In this episode, Danielle Hill, Chief Administrative Officer at Knox Lane, speaks about the value of Board Relations experience when it comes to the Executive Assistant career path and how getting that experience on her resume opened up doors to opportunities she never would have dreamed of. Listen in as Danielle digs into all that goes into coordinating a successful board meeting from preparation, to the day of, to follow-up. So whether you’re an EA who has never worked directly with a Board or planned a Board meeting before, or you’re a seasoned EA who has supported a C-level Executive who serves on multiple Boards and you're here to sharpen up your process, this episode is for you!

Making It: How Jordan Sugar-Carlsgaard Became the EA to the CEO of Airbnb

In this episode, Jordan Sugar-Carlsgaard, Senior Executive Assistant to the Co-Founder and CEO of Airbnb, Brian Chesky, shares her story of “making it.” Jordan walks us through her career path from supporting notable political figures in DC (she was an even an appointee on the Obama Administration!) to landing a job for one of the world’s most recognizable tech brands, Airbnb. Listen in as Jordan discusses the pivotal moments in her career that led her to where she is today. And if you’re an up-and-coming EA striving for a career of this stature, we hope you find value in Jordan’s cut-and-dry advice... “take the risk!”

How to Best Leverage an Executive Assistant: An Episode You’ll Want to Share with Your Executive

Lauren Richards, Executive Assistant to the CEO and CPO/Co-Founder of Webflow, joins us for a conversation you’ll definitely want to share with your executive! In this candid and thoughtful dialogue, Lauren shares her advice for executives about everything from how to nail the hiring process and find the right person to how to structure an effective and enduring partnership rooted in mutual respect and regard for one another. Whether you’re an executive wanting to understand how best to identify and leverage an assistant or an executive assistant looking to find his/her voice in shaping a more effective partnership, this episode is your guide! Sneak peek: It all boils down to the questions you ask of yourself and of your EA candidate from the very beginning. We hope this episode sparks a dialogue on both sides and allows for a more elevated experience for all!

Pulling off a Virtual Event: Advice from an Event Planning Expert

This is part one of our two-part series with Heather Keenan, President and CEO of Key Events. With this series, we’re pivoting the conversation by inviting some of the most distinguished resources, companies and service providers we think it’s vital for you to know about. In this episode, event planner extraordinaire, Heather Keenan, gifts us with her wisdom and advice around carrying out a successful virtual event. As many of us are sheltering in place, virtual business events have become our new reality and yet planning something like a completely virtual SKO is new territory for most of us. With "essential” things like LP and board meetings, town halls, and fundraising events still needing to happen despite COVID-19, it’s imperative that EAs find a virtual workaround to keep these events on the calendar.

Whether it be an intimate happy hour held via Zoom or a fundraising event via webcast, Heather gives her tips for pulling off things like experience, engagement, and even virtual pupus! Spoiler alert – you may find yourself telling your Executive to channel his/her favorite character actor, aka Brad Pitt, because presenting in front of a camera is totally different from speaking in front of a live crowd. Join us for this timely and informative conversation!

What It Means to be a Tenacious EA and How to Combat Workplace Challenges

Many EAs would say their relationship to their executive is a core contributor to overall job satisfaction in the EA role. In this episode, Rowe Hoffer, Senior Executive Assistant to the Co-Founder and Chairwoman of Mozilla (who she’s supported for almost 9 years!), talks to us about what it means to be a tenacious EA when combating workplace challenges. More specifically, Rowe speaks to working relationships that may not be “ideal” or considered the “perfect match” in nature and how to game plan for when things aren’t rainbows and butterflies. While it’s wonderful when you have instantaneous rapport and a seamless partnership with someone, it can be unrealistic to expect perfection in a working relationship, whether it be with an executive or a colleague. Demonstrating resilience and tenacity through these challenges is a skill that Rowe has developed throughout her career and in this episode, she shares her personal experience of what that really looks like. Plus, you’re in for a real treat when we ask Rowe who she would love to support and why. Hint: this individual has performed a Superbowl half-time show!

How to Stay Relevant as an EA during COVID-19 (Plus Tips on Job Searching)

In this episode, we’re tackling your COVID19-related questions and concerns, Q&A style and guerilla-style. Yes, kids may interrupt, doorbells may ring, tea kettles may whistle, but our priority here was to address your very relevant and legitimate questions in a timely manner even if that means raw and un-cut. Whether you were recently laid off or you’re feeling vulnerable right now to a potential lay-off, or simply want to provide the best level of support and service you can to your executive during this time, this episode is for you! Joining our host, Jessica Vann, to help tackle your questions is Maven Recruiting Group’s very own Director of Accounts and Growth, Gillian Lopez, who works directly with our clients and who has a direct line to the thinking of hiring managers and what matters to them right now. While adjusting to today’s reality is hard, we hope this episode gives you some solutions and hope for how you, as an executive assistant, can continue to move forward despite COVID-19.

Part Two: The Ins and Outs of Remote Support and How to Get it Right

With the increasing popularity and buzz surrounding remote EA work, we decided it was time to get some real insight from a remote Executive Assistant in our network. In this episode, we interview LJ Cohen, remote Executive Assistant to the Partners of Uncork Capital (formerly known as SoftTech VC). In this episode, LJ addresses everything from the importance of asking the right questions in the interview process to ensure success in a remote role to setting up boundaries within her personal life to create a home environment that supports her work to dealing with situations like her executive having trouble connecting to a video conference when she isn’t physically there to assist. Listen in as LJ dives into the nuances of remote support and shares with us what it’s really like to work from home on a daily basis. (Hint: it’s not always pjs, slippers and a cup of tea!) Our hope is that after listening to this episode, you’ll have a clearer sense as to whether remote work is for you and what questions to ask of yourself and others before taking the leap.