If you’re looking for advice on all things salary negotiation, performance reviews and mentorship, you’ve stumbled upon the right episode. Mentorship is something Senior Business Partner, Autumn Heard, is incredibly passionate about. She currently manages a team of three admins at Medallia but has helped mentor, train and develop many administrative professionals over the years. In this episode, Autumn mentors our community by sharing her tips for things like how to prepare for a performance review, how to ask for feedback, how to provide support that aligns with your executive’s goals, how to negotiate the salary you want and deserve, and also what to look for in a mentor.
If you couldn’t join us for our first REACH Roundtable Livestream, we saved our audio playback for you. REACH Roundtable is an extension of our podcast where we invite former guests back to discuss all things hot topics in the Executive Assistant world. For our first Roundtable, we tackled the single-most relevant topic: “Returning to the Office.” In this episode, you’ll hear from the guests you know and love, Lauren Pelusi, Rowe Hoffer, LJ Cohen, and Kristin Beatham as they share their unique perspectives on whether EAs should be expected to return to the office alongside their executives and if not, how that forever changes the landscape of executive support. Join us for the next livestream and we'll address your questions in real-time. Plus you'll be able to enter our giveaways!
The Chief of Staff topic isn’t going anywhere! In this episode we interview Jenna Miller, Chief of Staff at Betterworks to share her perspective on the CoS role. With all of the hype around this somewhat squishy and nuanced position, we’re making an effort to bring you the insight and perspective you’re looking for. Jenna talks about her recent promotion to Chief of Staff and the ways in which the Chief of Staff role differs from her experience as an Executive Assistant. She also unpacks her expectations vs the reality of the position now that she’s in the thick of it. One of her clear distinctions is that in the EA role, you experience “quick wins” as you focus primarily on executing tasks on behalf of your executive. While in the Chief of Staff role, your wins and rewards take a bit longer to come to fruition since your initiatives are focused on not only the executive, but the entire org.
This is part-two of our two-part series with event planner extraordinaire Heather Keenan, President and CEO of Key Events. Heather and her firm have orchestrated events the likes of which have been attended by queens, US Presidents, celebrities and the A-list of the business world. If you missed part 1, definitely give it a listen (Season 1, episode 16) where Heather shared how Executive Assistants could pull off a successful virtual event. As in-person events resume, we wanted to bring Heather back on the show to hear her advice around carrying out a meaningful and successful in-person event (the best kind)! Whether it’s a casual team happy hour or a formal executive dinner party, Heather says that every event exists to push business forward and it’s an Executive Assistant’s responsibility to nail that objective. One of her favorite tips when it comes to brainstorming and executing an event is “to paint with a big brush.” Join us for a conversation with tons of practical tips and lots of laughs! And you won’t want to miss her answer to our infamous REACH question with a twist.
You’ve probably heard the term “seasoned” or perhaps even been labeled or felt as such. And in the Bay Area tech arena especially, it’s not uncommon to work alongside colleagues or even support executives who may be in their early 20s or 30s. So, we’ve decided to tackle the ambitious topic of what it means to age gracefully in your career as an Executive Assistant and, in particular, how you can avoid “aging out” of the EA career. Nicole Hawkins, Senior Manager of Administration at Patreon, who supports CEO Jack Conte, has volunteered to share her experience of being a “seasoned” EA and what it’s like to work with and support individuals who are younger than she is. We’ll be talking about how to stay relevant amidst younger talent, how to relate to an executive team and group of colleagues who seem to get younger not older, how to provide invaluable support despite age differences, and how to confidently package your experience when interviewing.
In this episode, Mallory Drury, former Executive Assistant to the President and CEO of Marcus & Millichap, shares her personal experience of being at a crossroads and thinking through next steps in her career. After eight plus years as an Executive Assistant, she finds herself in a reflective state of mind as she tries to determine what’s next for her, whether that’s another Executive Assistant position or something completely different. Jessica tackles this conversation interview-style by asking Mallory questions about what makes her tick, what contributes or detracts from her enjoyment and satisfaction and how she finds fulfillment. We hope that Mallory’s story offers some guidance and encouragement to those listeners out there who find themselves in a similar place. If you’re feeling similarly ambivalent or unsure about where you are with your Executive Assistant career, we hope hearing Mallory’s story will give you some ideas to ponder and reflect on, or even help you reignite your passion for EA work. This episode promises to be raw, heartfelt, enlightening and hopeful.
The topic you’ve all been waiting for! These days it feels like Chief of Staff and EA are used almost synonymously and with all the buzz around the Chief of Staff title, we decided to dive into what it actually means to be in this role, what the day-to-day of a Chief of Staff can look like, and how it differs from the EA role. In this episode, we explore why an Executive Assistant makes a great choice for a Chief of Staff. While there is no “one size fits all” definition of Chief of Staff, our goal is to share multiple perspectives on this role and the variety of ways in which a Chief of Staff can contribute. To kick off this series, we’re thrilled to have Julia Quijano on our program, who served as Chief of Staff at Aera Technology, a venture-backed startup in Silicon Valley where she wore many hats including leadership development and building the company’s DE&I program. Julia started off her career as an Executive Assistant at Salesforce where she supported the Chief Revenue Officer and the Chief Customer Officer before deciding to pursue a master’s degree in Counseling Psychology.
If there’s anyone who knows how to break a glass ceiling it’s Lorena Legarreta, Executive Assistant to the President, CFO and CSO of Bumble. Today’s discussion promises to be an empowering one as we hear Lorena’s story. Growing up in Mexico, Lorena is a first-generation Latina who became an Executive Assistant sort of through happenstance because of her ability to speak Spanish and English fluently. She’s also been the first EA to many of the executives she’s supported throughout her career AND she supported her first ever female executive at Bumble. Bumble recently went public and made history as Bumble’s CEO, Whitney Wolfe Herd, became the youngest female founder in history to take a company public -- she even rang the bell with her baby perched on her hip, talk about breaking glass ceilings!
From Red Carpet to Tech Startup: How Mandy King went from Journalist to Executive Assistant to the CEO of Box
Did you know the Senior Executive Assistant to the CEO of Box started her career off in broadcast journalism at companies like CNN, NBCUniversal and Forbes? This episode is all about how Mandy King’s background in media influenced how she operates as an EA to CEO today. For those listening who also have work experience in a completely different field and may be wondering how to incorporate those skills into your current role as an EA or how to speak to the unique value your background lends in the interview process, this episode is definitely for you! And for those of you who are just curious why and how someone in TV/Media/Journalism became an Executive Assistant, stay tuned. The best part? She loves being an Executive Assistant a thousand times more than being a producer even after working alongside Anderson Cooper, meeting Ryan Gosling on the red-carpet and interviewing the Saturday Night Live hosts!!
Happy Administrative Professionals Day! In this bonus episode of REACH, we’re celebrating the often-unsung heroes and backbones of our companies. Our mission at Maven Recruiting Group and through our podcast is to elevate the support role and give it the props and appreciation it rightfully deserves. Gillian Lopez, Director of Accounts and Growth at Maven Recruiting Group, joins Jessica and together they highlight all of the problems EAs solve, all of the ways they save the day, all of the areas they provide leverage to their executives and companies. Plus, stay tuned for a special treat at the end... a few of our clients wrote in personal notes of appreciation for their admins and you just might receive a special shout out from your exec! We hope this episode reminds you how valuable you are, how critical your role is to your organization and how much we appreciate all that you do behind the scenes.