REACH - A Podcast for Executive Assistants

A Hospitality Background Might Just Be the Perfect Launching Pad for a C-Level Executive Assistant Career

Ever wonder if your years waiting tables or running a hotel front desk could be a secret weapon in your career arsenal? The answer is a resounding yes! In this episode of REACH, we'll be exploring how hospitality skills – those honed in the world of customer service, restaurants, cafes, and hotels – translate beautifully into the executive assistant career. Joining us is Janet Kim, Executive Assistant to the CEO of Clubhouse who successfully parlayed her background in hospitality into a highly successful EA career.  We'll be diving into how skills like anticipation, service, multi-tasking, problem-solving and exceeding expectations seamlessly transition from a hospitality setting to supporting executives.  

Janet enjoys sharing her story and experiences with other EAs on her blog called “That Exec Asst Life,” so be sure to subscribe to her social and follow along: https://www.thatexecasstlife.com/

Building & Leading Powerhouse EA Teams Featuring Panel of Ex-Slack Executive Assistants

In this episode of REACH, we're welcoming a baller Executive Assistant panel, showcasing 3 incredibly accomplished executive assistants who worked together at Slack for many years as part of the PDE EA Team. In addition to their roles as individual contributor EAs, as leaders within the EA org they also implemented best practices, developed career pathing for EAs, supported with onboarding and navigated the complexities of an acquisition and the ensuring change management (Salesforce acquired Slack in 2021).

Joining us is returning REACH guest from Season 2, Shelley Trask, who formerly supported the CTO of Slack for over 6 years. Next, we're joined by Sam Andonian who is currently the Lead Admin to Lidiane Jones, CEO of Bumble and has worked for companies like Slack, Google and Disney. And, rounding out our panel is Ellen Grosswiler, who currently supports the VP of Engineering at Figma and was an EA at Slack for nearly 5 years.

Together, our esteemed guests will provide valuable perspectives on how they operate as Lead EAs, offering guidance on leadership responsibilities, mentorship, culture and how they navigate a managerial role within the realm of executive support. 

Perfecting the Art of Communication and Understanding the Effect It Has on the Executive Assistant Brand

In this episode of REACH, we're joined by Ninni Vanni who’s been a C-level Executive Assistant for 10 years working for companies like Rula, ON24 and Zuora. Ninni holds a master's degree in communication, bringing a wealth of knowledge and expertise to the table to weigh in this topic. With a background finely tuned to the nuances of effective communication, Ninni is uniquely positioned to shed light on the intricate role that communication plays in supporting executives and managing the multifaceted and often delicate / diplomatic communications an Executive Assistant encounters. As we explore the importance of communication in this pivotal role, we'll unravel the impact of skills like active listening, information streamlining and the art of pushing back when necessary. Ninni's deep understanding of communication dynamics within and outside organizations will undoubtedly provide valuable insights for both aspiring and seasoned executive assistants.

Balancing Motherhood While Supporting at the Top: Advice from US Veteran Turned EA to Top Tech CEOs

With Mother's Day right around the corner, we thought it’d be fun to do an episode specifically for the working moms! In this episode of REACH, we’ll be delving into a conversation that resonates deeply with many: balancing the demands of motherhood and an elite Executive Assistant career working at the top of the professional ladder. We welcomed remarkable guest Camille Howard for this feel good conversation.

Camille's journey to the top is nothing short of inspiring. A US veteran who transitioned seamlessly into the corporate world, Camille now serves as a C-level Executive Assistant supporting the CEO of Mastercard. Beyond her professional accolades, Camille embodies the essence of resilience and balance, seamlessly navigating the intricacies of both career and motherhood. Listen in as Camille shares her insights, experiences, and invaluable wisdom on how she manages the delicate dance between her role as an Executive Assistant and her cherished role as a mother. We'll explore the unique challenges she's encountered, the strategies she's employed to overcome them, and the profound impact her role has had on enabling the executives she’s supported to also reclaim precious time for their personal lives. 

And last but not least, Happy Mother's Day!

Listeners Call In: Your Questions Answered in Honor of Administrative Professionals Day

Happy Administrative Professionals Day to our REACH Executive Assistant community! In the spirit of celebration, we invited our listeners to call in to the show and ask us anything. In this episode we welcomed back Maven Recruiting Group’s VP of Accounts and Growth, Gillian Lopez, to help tackle your burning questions alongside REACH host Jessica Vann. Thank you to all of you who called in to our program and asked such insightful questions around asking for a raise, standing out in your job search, landing an EA to CEO role, adjusting your resume when you've been out of the industry for a while, getting your executive to view you as a trusted partner and so much more! We're excited to share this Q&A episode with you all!

Learning from Legends: What Jeff Bezos’ Former Executive Assistant Gleaned & Translated into Her New Career as a Leadership Strategist

Ann Hiatt is a Silicon Valley veteran with 15 years of executive support experience under her belt. She’s supported many of the titans of tech including Jeff Bezos, Founder and CEO of Amazon, Marissa Mayer, former CEO of Yahoo!, & Eric Schmidt, CEO and Executive Chairman of Google. Having pivoted from her career as an Executive Assistant and Chief of Staff, Ann is now a Leadership Strategist & Executive Coach as well as an author and podcaster! In this episode of REACH, Ann shares some of the wisdom she's gleaned from working closely with some of the brightest minds in Silicon Valley and how she’s parlayed that knowledge into her work as an executive leadership strategist. If you haven't already, be sure to grab a copy of her book Bet On Yourself: Recognize, Own & Implement Breakthrough Opportunities.

What One Executive Assistant Learned from Being in the Room with Renowned Tech Leaders

In her nearly 25-year long career, Anita Gaeta has had two primary support relationships, each lasting over a decade, which suggests a lot not only about Anita’s immense value to these executives, but also the depth and extent of her partnerships and the tremendous opportunities for learning and exchange Anita has had. When we look at Anita’s career, she has been courtside with some of the most formidable and accomplished Titans of Tech, including Meg Whitman, former CEO of both eBay and Hewlett Packard, Lars Dalgaard, Founder and CEO of Success Factors and Steven Boal, CEO of Coupons.com. In this episode we hear from Anita firsthand about some of the lessons she’s learned and observations she’s had by being in the room with such renowned tech leaders and executives. One of her best pieces of advice? Always listen.

Understanding Your Rights as an Employee + Tips for Executive Assistants Creating Workplace Policies

If you’re an executive assistant curious about your rights as an employee or perhaps you work in an environment where you’re tasked with being the defacto HR person or setting employee policy, this episode is for you. We're diving into the complex world of employment law with two experts who know the ins and outs of this topic. And, I promise you, if anyone can make the law fun and relevant, it’s our guests, Angel Horacek, Founding Partner and Attorney at Law Offices of Angel J. Horacek, PC and Iryll Robbins-Umel, Civil and Employment Attorney at Law Offices of Angel J. Horacek, PC and formerly an administrative judge with the EEOC. 

Both of these ladies bring a wealth of knowledge and experience to the table, having represented countless individuals in cases ranging from all forms of discrimination to wrongful termination to wage and hour disputes. In fact, Angel and her team secured one of the largest plaintiff verdicts in 2022 in all of California! With their track record of successfully navigating the intricacies of employment regulations, we’ve brought these ladies on to help inform you of your rights as employees as well as to decode some of the more obtuse areas of the law, so you can feel more empowered in how you navigate or consider situations you may find yourself in. Moreover, we know many of our EA listeners are themselves also people managers, hiring managers or, at times, policy creators, so it's important to understand how your role may intersect with the law.

Defining & Owning Your Support Style: Advice for Executive Assistants Working in Creative Entrepreneurship

Natasha Rodriguez, Business Operations Manager at Eyeswoon joins us from Brooklyn to talk about her role supporting the renowned Athena Calderone, dubbed as “the modern girl’s Martha Stewart” by none other than The New York Times. You may know Athena as a chef and author of the James Beard award-winning cookbook, Cook Beautiful, or perhaps you’re familiar with who she is as a designer, her book Live Beautiful or maybe you’ve seen one of her brilliant design pieces on Crate & Barrel’s website (a recent collaboration she did). In this episode of REACH, Natasha gives us a glimpse into her day-to-day and shares how she's framed her work experience and created a unique support style and brand for herself as a professional within the creative space. Be sure to shop Eyeswoon's stylish curation of beautiful objects for the kitchen and home at www.eye-swoon.com. 'Tis the season for holiday table inspo!             

Perspectives on the Loneliness Epidemic in the Workplace and How to Conduct a Successful Negotiation

In this episode of REACH, we're joined by Professor Juliana Schroeder. Juliana is the Harold Furst Chair in Management Philosophy and Values Professor at the UC Berkeley Haas School of Business & she just recently gave a TEDx Talk on how to connect better in light of the loneliness epidemic plaguing American culture. Schroeder is a behavioral scientist who researches the psychological processes by which people think about the minds of other people, particularly in workplace contexts. The attributions people make about others’ minds are significant because they effect decisions about how we interact with others, such as whether to help or harm them. For instance, determining whether a negotiation partner is trustworthy affects willingness to cooperate. A tributary of Juliana’s research deals with negotiations and she teaches the Negotiations and Conflict Resolution course at Haas School of Business, so we figured she’d be the perfect person to give us the 411 on all things salary negotiations, which we know is often a burning topic for our REACH listeners. 

Watch Juliana's TEDx Talk here: https://www.youtube.com/watch?v=J509AZl7bHY